The Quality and Environmental Policy of FIORA BATH COLLECTIONS is based on the acknowledgement that, in order to manufacture and sell products and services that ensure the profitability of the Company in the long term, the level of demand for quality is defined by the market. This consideration is the definitive criterion for the design, planning and development of the manufacturing process and the delivery of our products and services.
The most important condition for the success of our company is to meet and exceed the quality expectations of our customers. This principle governs not only the relations with our external customers, but also the way in which each of the components of FIORA BATH COLLECTIONS works. All this, within the framework of our unequivocal commitment to comply with any applicable legal and regulatory requirements.
In summary, we have to ensure that this principle, together with minimising or eliminating the environmental impacts of our processes, is increasingly adopted by all of us who make up the Company, so that the commitment that Quality and the Environment is everyone’s business becomes the norm, with an open and positive attitude towards continuous improvement.
To this end, and so that the Quality and Environmental Policy is known and understood by all of us who make up the company, the Management will issue a document detailing this policy. This document, included in Annex 1 of the Quality and Environment Manual, will be distributed and placed in visible places in the Company, as well as revised periodically.
FIORA BATH COLLECTIONS establishes the following guidelines to achieve its objective:
• Quality and respect for the environment comes first.
• Orientation towards the satisfaction of our external and internal customers.
• Prevention is the best method to provide a Quality service and minimise environmental impacts.
• The participation of all employees is essential to achieve our objectives.
• To increase the qualifications of our personnel through training.
• Continuous improvement is essential for the success of our company.